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| Job title: Account Managers |
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| Location: London |
| Status: Full-Time |
| Contact: m033_04@onesource.com |
Description:
We are OneSource, the leader in Web-based business information services. We''re investing in our Sales group through the creation of strategic new positions. The work we do requires a certain type of person — passionate about raising the bar on what''s possible and focused on powering the best decisions in business for world-class customers across the Global 2000.
The Account Manager’s primary work will be to sell, grow and retain Mid-market customers by developing and cultivating strong customer relationships. In addition, the AM’s role will be to provide product and solution sales support to the Sales Director and other team members. The following will be the areas of focus:
- Execute focused sales activities on a target list of high potential customers
- Execute renewal and upgrade activities as outlined in the OneSource Customer Management process
- Develop and implement account plans that document specific sales strategies and tactics
- Build and sustain customer relationships at multiple levels
- Identify specific opportunities for customer acquisition or upgrade within a target list of customers or prospects
- Effectively and powerfully communicate the OneSource value proposition to customers and prospects
- Qualify and validate customer-specific needs and develop solution criteria
- Develop, in concert with customers, options for addressing those specific needs
- Act as a customer advocate throughout the entire sales process and solution delivery process
- Forecast and track sales revenues and activities in a timely manner using the CRM system and other tools
- Stay up-to-date with market developments, OneSource solutions and competitive offerings
- Share lessons learned with other Account Managers as well as the Sales Director
- Take responsibility for maintaining a healthy pipeline
- Build lead flow by individual prospecting and following up on marketing-generated leads
Qualifications & Experience:
- Minimum 6-12 years of high-value, business-to-business, solution sales experience
- Proven track record of overachievement
- Bachelor’s degree (or European equivalent)
- High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data
- Sound and up-to-date technical knowledge; familiarity with using CRM systems a plus
- Professional training in sales and account planning processes
- Strong verbal communication skills, especially over the phone; strong written communications skills
- Stable progressive work history
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