The Account Manager’s primary function will be to grow and retain existing Mid-market customers by developing and cultivating strong customer relationships. The following will be the areas of focus:
• Execute planned sales activities on a target list of high potential existing customers.
• Execute renewal and upgrade activities as guided by the OneSource Customer Management process.
• Develop and implement account plans that document specific sales strategies and tactics.
• Build and sustain customer relationships at multiple levels.
• Identify specific opportunities for customer upgrade within a target list of existing customers.
• Qualify and validate customer-specific needs and develop solution criteria.
• Develop, in concert with customers, options for addressing those specific needs.
• Effectively and powerfully communicate the OneSource value proposition to existing customers.
• Act as a customer advocate throughout the entire sales process and solution delivery process.
• Forecast and track sales revenues and activities in a timely manner using the CRM system and other tools.
• Stay current with market developments, OneSource solutions and competitive offerings.
• Share lessons learned with other Account Managers as well as the Sales Director.

Qualifications & Experience:
• Bachelor’s degree and a minimum of 4-6 years of high-value, business-to-business, solution sales experience.
• Sense of urgency.
• Proven track record of overachievement within sales environment.
• Experience within any of the following vertical markets: High-Tech, Manufacturing, Financial Services, or Professional Services.
• High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data.
• Sound and up-to-date technical knowledge; familiarity with using CRM systems a plus.
• Professional training in selling and account planning processes.
• Strong verbal communication skills, especially over the phone; strong written communications skills.
• Stable progressive work history.
• Outstanding negotiating and closing skills.
• Ability to build and sustain trust among customers and colleagues.