Concord, Mass., 28 March 2006
- OneSource Information Services, Inc., an infoUSA (NASDAQ: IUSA) company, and salesforce.com (NYSE: CRM), the technology and market leader in on-demand customer relationship management (CRM), today announced an alliance to offer the OneSource Account Intelligence product to salesforce.com customers worldwide. Now available on the AppExchange, the Account Intelligence solution embeds OneSource’s comprehensive and timely business information directly within salesforce.com’s award-winning CRM. The product, which will be offered to customers by both salesforce.com and OneSource, helps sales professionals close more business by providing them with comprehensive company profiles, executive contacts, industry information, financial data, corporate family trees and up-to-date news on new prospects and key accounts.
"This strategic offering from OneSource and salesforce.com combines comprehensive business content with world-class CRM for the leading integrated solution of its kind in the marketplace," said Phil Garlick, President, OneSource. "OneSource has delivered this offering on the AppExchange to fully embrace the next generation of on-demand computing standards."
"We manage all of our sales activities within Salesforce. By integrating OneSource business information directly within our CRM system, we have significantly streamlined the prospect research and account planning processes," said Jeff Dean, Inside Sales Manager, DecisionOne. "We can identify new opportunities, get up speed on new accounts, and connect with decision-makers faster because all of the information we need—business descriptions, corporate hierarchies, financials, executive contacts, and news—is available through the one tool we use every day."
Account Intelligence provides sales professionals with instant access to the tools they need to become more strategic and informed when engaging a prospect or account. It also delivers clean data for executives to make better business decisions through trusted insight and analysis.
"Trusted business information and data quality are among our customers’ top concerns," said Bobby Napiltonia, senior vice president, channels and alliances, salesforce.com. "OneSource has shown that they can meet our customers' needs for deep and broad company, executive, and industry information. The tight integration between OneSource and Salesforce is an excellent example of The Business Web at work."
The Account Intelligence product is available on a global basis from both companies, and is owned, maintained and updated by OneSource. Available on the AppExchange today, salesforce.com will also offer the solution on a reseller basis and provide the first line of customer support. Account Intelligence can be found on the AppExchange at: http://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=MF1e&id=a0330000000LIniAAG
OneSource Account Intelligence for AppExchange is one of more than 180 applications created by salesforce.com, its customers and partners that are now available on the salesforce.com AppExchange, the world’s first on-demand application platform. AppExchange provides unprecedented ease of customization and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM. AppExchange enables all of these on-demand applications to be easily shared, exchanged and installed with one click into any salesforce.com account. AppExchange can be found at http://www.salesforce.com/appexchange.
ENDS.
About OneSource Information Services, Inc.
OneSource, an infoUSA company, delivers products and services to support a company’s sales and marketing efforts including serving customers better, identifying and leveraging new sales opportunities, and creating stronger marketing campaigns. OneSource combines and organizes content from over 2,500 information sources supplied by more than 35 world-class content providers, creating an unequalled business information resource encompassing company profiles, corporate families, industries, executives, financials, news, analyst reports, and trade and business press articles.
OneSource is headquartered in Concord, MA, with offices located in North America, Europe, and the Pacific Rim. Product information is available at www.onesource.com
. Customers include JP Morgan Chase, Chubb, Citigroup, Deloitte & Touche, i2 Technologies, Orange, SAS Institute, and Sun Microsystems.
About infoUSA
infoUSA (www.infoUSA.com
), founded in 1972, is the leading provider of business and consumer information products, database marketing services, data processing services and sales and marketing solutions. The infoUSA database powers the directory services of the top Internet traffic-generating sites, including Yahoo! and America Online.
infoUSA has the most comprehensive data in the industry, and is the only company to own a proprietary database of 250 million consumers and 14 million businesses under one roof. Nearly 3 million customers use infoUSA's products and services to find new customers, grow their sales, and for other direct marketing, telemarketing, customer analysis and credit reference purposes.
About salesforce.com
Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company’s Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on -demand. AppExchange, salesforce.com’s on-demand platform, allows customers and partners to build powerful new applications quickly and easily, customize and integrate the Salesforce suite to meet their unique business needs, and distribute and sell on-demand apps at www.appexchange.com. Customers can also take advantage of Successforce, salesforce.com’s world-class training, support, consulting and best practices offerings.
As of January 31, 2006, salesforce.com manages customer information for approximately 20,500 customers and approximately 399,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.
Note to editors: For further information please contact:
Patrick Pecorelli
OneSource Information Services
978-318-4334
patrick_pecorelli@onesource.com
Gordon Evans
Salesforce.com
Public Relations
415-536-7608
gevans@salesforce.com
Dominic Paschel
Salesforce.com
Investor Relations
415-536-6250
dpaschel@salesforce.com
